At Craycol, we strive to find the sweet spot with our sunglasses, whether you're sprinting through a race or lounging on the beach with a margarita in hand. Should our sunglasses not meet your expectations, we've got a straightforward return policy. Additionally, for those looking to switch things up, we offer the following exchange policy.
Return Policy:
• Generous 7-day return window from the date of delivery.
• Sunglasses must be unused, unworn, and damage-free.
• Returns must retain the condition in which they were delivered.
• A meticulous damage check precedes refund initiation.
• All returns valid for purchases made through Craycol's website or an exhibit.
• Returns must be initiated through the original point of sale.
• Refunds credited to the original source within 7 working days.
• Rs 150 shipping cost for each return.
• Final sale items are non-returnable.
• Warranty runs out from the date of purchase.
Exchange Policy:
• Generous 7-day exchange window from the date of delivery.
• Sunglasses must be unused, unworn, and damage-free.
• Exchanges must retain the condition in which they were delivered.
• A meticulous damage check precedes exchange initiation.
• All exchanges valid for purchases made through Craycol's website or an exhibit.
• Exchanges must be initiated through info@craycol.com.
• One exchange allowed per order.
• Approved exchanges take up to 7 working days.
• Rs 150 shipping cost for each exchange.
• Final sale items are non-exchangeable.
• Warranty runs out from the date of purchase.
